Terms & Conditions

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GrassRoots Solutions – SMS Terms & Conditions

Last Updated: December 2025

These Terms & Conditions (“Terms”) govern the SMS/text messaging program offered by GrassRoots Solutions(“GrassRoots Solutions,” “we,” “us,” or “our”). By opting in to receive text messages from us, you agree to these Terms.

This section is limited to A2P 10DLC compliance only and does not constitute your full website Terms & Conditions. Please consult legal counsel for any additional requirements.

1. Program Description

GrassRoots Solutions uses SMS messaging to communicate with customers regarding lawn and turf care services. Depending on your selected preferences, you may receive the following types of messages:

Service Notifications

• Appointment reminders
• Technician arrival updates
• Service confirmations or rescheduling notifications
• Updates regarding your lawn treatment plan

Marketing Messages (If You Choose to Opt In Separately)

• Promotions, discounts, and seasonal offers
• New service announcements
• Educational lawn-care tips and updates

Marketing message opt-in is optional and not bundled with service notifications.

2. Message Frequency

Message frequency will vary.

• Service notifications: Sent as needed based on your scheduled services.
• Marketing messages: Frequency varies and may include periodic promotional updates.

3. Messaging & Data Rates Disclosure

Message and data rates may apply to any messages sent to you from us or from you to us. Check with your mobile carrier for details about your text messaging plan.

4. Customer Support & HELP Instructions

For assistance, text HELP at any time.

You may also contact our support team directly:

Email: info@grassroots1.com

Phone: (470) 964-7960

5. Opt-Out Instructions

You can opt out of the GrassRoots Solutions SMS program at any time.

To stop receiving messages:

Text STOP to cancel.

After texting STOP, you will receive one final confirmation message. No further messages will be sent unless you opt in again.

6. Eligibility

You must be the account holder or have the account holder's permission to enroll a mobile number in our SMS program.

7. Privacy

Your information will not be shared with third parties for marketing purposes.

For more details about how we collect, use, and protect your information, please review our Privacy Policy.

8. Changes to Terms

GrassRoots Solutions may revise these Terms at any time. Updated versions will be posted on our website with the date of last revision. Your continued SMS participation constitutes acceptance of the updated Terms.